Contact support
The OneCare support team is here to help with account access, orders, benefit verification, invoices, and the OneCare mobile app. Reach us using any of the options below.
- operations@mdmanagement.health
- Phone
- (972) 848-3595
- Hours
- Monday to Friday, 8:00 AM to 5:00 PM Central Time
- MD Management Holdings, LLC
1750 Briercroft Court, Suite 228
Carrollton, Texas 75006
When you contact us, please include your name, your facility or organization, and a short description of the issue. Please do not include patient information in email; we will follow up through the secure platform if any is needed.
Common questions
How do I get an account?
OneCare accounts are created by your organization's administrator. The App does not support self-service sign-up. If you need an account, or your account has been disabled, contact your administrator.
I forgot my password.
Use the Forgot password link on the sign-in screen, or the same option in the App. A one-time code or reset link will be sent to the email address on your account.
How do I delete my account or data?
Contact your organization's administrator, or reach us using the details above. Some records, such as orders, invoices, and audit history, must be retained under healthcare and accounting laws. See our Privacy Policy for details.
How do I report a security or privacy concern?
Email operations@mdmanagement.health with "Security" in the subject line. We treat these reports as a priority.
Where can I read the Privacy Policy?
It is published at https://onecarehealth.ai/privacy-policy.